We wanted to fill you in on where we are with reopening select stores. The health, safety, and comfort of you all and our teams has been our top priority throughout COVID-19. So we’ve taken lots of time to create a new experience that’ll ensure as much. We’ll keep monitoring conditions as they change, but if you have any thoughts or feelings about new ways to shop at Ref stores, please let us know. We can’t wait to be together again IRL even if it might look a little different than it used to.
How can I shop at Reformation?
We’re now offering in-store shopping and pickup.
Learn more about how to place an order for in-store pickup.
Is Reformation accepting returns?
Yes. If a store near you is open, they’re also accepting returns. Check out our return policy here.
Can I mail my return back instead of returning it physically to the store?
We can help you send your return to our online warehouse; just reach out to firstname.lastname@example.org to get started.